Shipping
Once your order has been placed, you can expect to receive an email notification once your order has been fulfilled, and again on dispatch with your tracking information.
Please fill out your postal address details correctly so there are no delays in posting your order. If you need to change your details before we have sent your order, please let us know promptly so we can make the adjustments. If your order is already in transit you will need to contact the courier customer service team directly.
Shipping Prices:
- Australia Standard Shipping: $13.00 AUD
- Australia Express Shipping: $16.00 AUD
- International Shipping: TBD. Please email our customer service team with your postal address for an approximate cost prior to purchase.
Order Processing and Dispatch:
Once your order is placed, our customer care team will aim to ship it within 24 hours excluding weekends and public holidays. If you choose express shipping before 12pm, we aim to dispatch it the same day.
We ship with Australia Post Australia wide. For international deliveries we use DHL.
Shipping Timeframes:
| Australia Standard Shipping in Metro Areas | 2-5 business days (excluding processing times) |
| Australia Standard Shipping in Regional Areas | 5-8 business days (excluding processing times) |
| Australia Express Shipping in Metro Areas | 1-2 business days (excluding processing times) |
| Australia Express Shipping in Regional Areas | 2-4 business days (excluding processing times) |
| International Standard Shipping | 10-20 business days (excluding processing times) |